Unlimited files for your celebration
Paid plans do not impose a fixed count cap on event photos, videos or guestbook contributions. File-size, supported-format, access-period and reasonable-use conditions still apply. A wedding and its related celebrations, including a rehearsal, parties and celebrations in different locations, are normal event use.
Upload and access periods
For new purchases, Essential includes uploads until 6 months after the confirmed event date and access, storage and downloads until 12 months after that date. All-in-One includes uploads until 12 months after the confirmed event date and access, storage and downloads until 24 months after that date. Your dashboard shows the actual dates. Conditions agreed for earlier purchases remain in place.
The event date confirmed at purchase determines these periods. Editing the date shown on your website does not automatically extend them. If a date was entered incorrectly or your celebration is postponed, contact support@guestshoot.com so we can review the dates. For related celebrations, use the final related celebration date before purchasing.
Use that needs a different arrangement
GuestShoot is intended for collecting and sharing memories of an event. It is not intended as general-purpose cloud storage, a personal backup drive, continuous media hosting, automated bulk ingestion, or one gallery reused for many unrelated client events. Contact support@guestshoot.com for ongoing professional or unusually high-volume use.
How exceptional usage is handled
We may review unusually high upload volumes, storage, processing or download activity to understand whether it fits normal event use. A large wedding alone is not a reason to block uploads. We normally contact the organiser before applying reasonable temporary limits or proposing a suitable arrangement. We may act immediately where necessary to protect security or service availability. There is no automatic file-count cutoff presented as unlimited.
Your memories and access
Download your memories within the access period shown for your event. When the upload period ends, existing content remains available during the remaining access period. Renewing access extends the relevant periods as shown at checkout. Your account and dashboard login do not expire when an event period ends. Nothing in this policy removes conditions already agreed for your purchase or your statutory rights.